Privacy Policy

This Privacy Policy describes how Choi Sunsolar LLC ("we," "us," or "our") collects, uses, and protects information when you use the SunTrack mobile application and our website at choisunsolarllc.online (collectively, the "Services").

1. Data Controller

The data controller responsible for your personal information is:

Choi Sunsolar LLC
432 Wildwood Rd, Northvale, NJ 07647, United States
Email: sungsoo@choisunsolarllc.online

2. Information We Collect

When you use SunTrack, we may collect the following categories of information:

• Energy system data: Inverter and battery status, energy generation and consumption logs, device model, and firmware version.
• Account information: Name, email address, and password (stored in hashed form).
• App usage data: Feature interactions, crash reports, and performance metrics to improve reliability.
• Location data (optional): With your permission, we may access approximate location to provide weather-based generation forecasts. You can disable this at any time in your device settings.
• Contact form data: Name, email, and message content when you reach out through our website.

3. How We Use Your Information

We use collected information for the following purposes:

• To display real-time solar monitoring dashboards and historical performance charts.
• To generate energy savings reports and personalized optimization tips.
• To provide weather-adaptive generation forecasts.
• To maintain, troubleshoot, and improve app reliability and user experience.
• To respond to your support requests and communicate service updates.
• To comply with applicable legal obligations.

4. Third-Party Services

We use the following third-party services to operate SunTrack:

• Firebase (Google): Used for cloud synchronization, authentication, and anonymized analytics. Firebase's privacy practices are governed by Google's Privacy Policy.

We do not sell your personal energy data or account information to third parties for marketing purposes.

5. Data Retention

We retain your energy system data for as long as your account is active or as needed to provide the Services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of all stored data associated with your account.
• Portability: Request your data in a structured, machine-readable format.
• Opt-out: Withdraw consent for optional data collection such as location.

To exercise any of these rights, contact us at sungsoo@choisunsolarllc.online. We will respond within 30 days.

7. Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/HTTPS) and at rest.
• Secure authentication with hashed passwords.
• Regular security reviews of our infrastructure and code.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

SunTrack is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. International Users

Our Services are operated from the United States. If you access SunTrack from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: sungsoo@choisunsolarllc.online
Address: 432 Wildwood Rd, Northvale, NJ 07647, United States